Company History
On June 10, 1932, Dr. Harry Mock, much like many other practitioners of the post depression era, was feeling the effects of his patients not paying him for the services rendered to them. What he envisioned was an agency to help him recover his hard earned dollars.
He promptly appealed to his son, John T. Mock, who was at the time a credit manager for a department store in Milwaukee. He offered John the collection position and a small cherry wood desk placed strategically in a tiny alcove in his office where he could work rent-free. John accepted the challenge and so Medical Business Bureau was formed.
Over the years the business grew and later developed a separate 3rd Party Billing Company, which operated from the late 1950s to the early 1990s when it was sold to concentrate more on the Third Party Debt Recovery business. J. Dennis Mock joined the family business in 1962 and became very involved in the agency and the industry as a whole. Dennis was instrumental in the development of HBMA (Healthcare Billing and Management Association) and MDHBA - A Healthcare Receivables Management Association and was President of ACA International, formerly the American Collectors Association. Eric D. Mock entered the arena in 1991 as the third generation, bringing with him a technology background and later earned his position as president of Medical Business Bureau.
We all know the landscape for Healthcare recovery has changed over the years and MBB has stood the test of time. In the mid-1990s with the majority of the business working with Physician groups and billing companies, a need was seen to start a separate company called Physician Solutions. This business was started in 1996 to handle many Early-Out programs such as Pre-Collect, Self-Pay and a niche business of A/R Wind-Downs. We eventually changed the name to Healthcare Recovery Specialists LLC, to more accurately reflect the fact that our business has grown to include many hospitals and is no longer solely Physician based.
All MBB/HRS follow-up staff are Certified Patient Account Technicians (CPAT) and Certified Clinical Account Technicians (CCAT). These are AAHAM certifications for hospital and physician revenue cycle management. This team of people has provided early-out services for many major Healthcare Systems in the U.S. as well as many large Billing companies in a variety of specialties.