Medical Business Bureau, LLC, a revenue cycle management firm, is seeking experienced medical debt collectors capable of handling a high call volume. While our corporate office is based in Park Ridge, IL, we currently offer the option of remote work from home, provided you have access to high-speed internet. We are specifically looking for full-time individuals, preferably bilingual, who can efficiently secure patient payments.


  • Contact consumers via telephone or in writing to collect delinquent medical bills assigned for collection.
  • Communicate with patients or their designated representatives professionally to address and resolve any issues or concerns.
  • Adhere to all federal, state, and local regulations governing the medical collections industry and the handling of private health information.
  • Maintain detailed and accurate records of communication history for assigned accounts, documenting information about consumers and collection efforts.
  • Manage individual queues and work within a dialing system.
  • Achieve a minimum of 150 calls handled per day.

Qualifications and Skills:

  • Prior experience in medical debt collection is valuable, with the ability to negotiate, analyze, and resolve problems effectively.
  • Reliable, self-directed team player.
  • The ability to work at a fast pace as well as type at least 40 WPM.
  • Strong attention to detail and proficient PC skills such as Microsoft Office, collection software and MS Teams.
  • Familiarity with City, State, and Federal laws governing the medical debt collection industry is a plus.
  • Bilingual fluency in English and Spanish is a plus.


The salary for this position ranges from $31,200 to $37,440 depending on experience and qualifications. As well as a Commission Program.


  • Competitive wage and commission program, along with paid personal time.
  • Medical, dental, and vision insurance programs, including company-sponsored Life insurance.
  • Retirement investment plan.
  • Ongoing training opportunities.

Job Type: Full-time

Salary: $15.00 – $18.00 per hour

Expected hours: 40 per week


  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance
  • Work from home

Physical setting: Call center


  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types: Commission pay


  • Microsoft Excel: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: Remote

Medical Business Bureau LLC is an equal opportunity employer, encouraging diverse applicants.

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Don’t miss this chance to join our team!

Please send resumes to We look forward to hearing from you soon!

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