Privacy Policy
Last updated: 04/17/2024
Medical Business Bureau (“us”, “we”, or “our”) operates www.mbb.net (the “Website”).This Privacy Policy governs the collection and usage of your data in connection with our Website, Email and SMS Services, provided by a third-party service provider. By using the Service, you agree to the terms outlined in this Policy, which may be updated periodically. Your continued use of the Service constitutes acceptance of any changes to the Policy.
In our commitment to maintaining the highest standards of privacy and data protection, Medical Business Bureau consistently reviews and updates its Privacy Policy. By staying up-to-date with our Privacy Policy, you can be confident that your data remains protected and that we are continuously working towards enhancing the security measures that safeguard your sensitive information.
Collection & Use of Personal Information
“Personal Information” refers to individually identifiable data, including your mobile phone number, user/screen name, and any information included in messages sent through the Service. By accessing our website or services, creating an account, or indicating acceptance of this Privacy Policy, you consent to the terms, conditions, and practices outlined herein, along with our Terms of Use. By submitting personal information, you grant us permission to receive, review, edit, store, and use it for the purposes described in this Privacy Policy.
Medical Business Bureau has the potential to gather a diverse range of information, which may encompass your name, the last four digits of your SSN (Social Security Number), birthdate, medical details, insurance particulars, mailing address, phone number, zip code, email address, contact preferences, payments, credit card information, banking information and transactions.
Our inquiries aim to ensure the highest level of security and protection for your Personal Health Information (PHI) and mitigate any unauthorized sharing of PHI, while complying with HIPAA regulations. Your privacy is of utmost importance to us, and we are dedicated to safeguarding your information throughout our interactions.
When you access Medical Business Bureau emails, sms or engage with our web applications, we may gather a range of information and store it within log files. This information includes, but is not limited to, your Internet Protocol (IP) address, browser type and language, Internet service provider (ISP), computer type, operating system, date/time stamp, user interface interaction data (such as, but not limited to, mouse clicks or navigation within our emails and web applications), uniform resource locator (URL) information (indicating the source or subsequent destinations), and email open rates.
How we use your personal information
Your personal information, including your date of birth, may be utilized to verify your identity and ascertain the responsible parties involved before discussing the relevant account. At Medical Business Bureau, our representatives may request your personal information during any interaction. Rest assured, we handle this data in strict adherence to our privacy policy. While providing this information is optional, not doing so may limit our representatives’ ability to assist you or discuss your account.
Moreover, we may employ personal information for internal purposes, such as conducting audits, performing data analysis, and ensuring the accuracy of account holders’ information.
Our web applications might utilize cookies to collect data, aiming to enhance the efficiency of our services. You have the option to configure your web browser to decline cookies or to receive notifications when cookies are being transmitted. However, please be aware that certain sections of the website may not operate optimally if you choose to reject cookies.
Within a majority of our email, website and sms communications, we employ “click-through URLs” that connect to pages on the Medical Business Bureau site.Some of these links direct to web pages on third-party sites as well (refer to the section “Third Party Websites” below). The purpose of tracking this click-through data is to gauge interest in specific subjects and gauge the efficiency of our customer outreach. If you wish to avoid such tracking, refrain from clicking on textual or graphical links within our email communications.
Please be aware that under certain circumstances, it might be necessary for Medical Business Bureau to disclose your personal information as required by law, legal processes, litigation, or upon request from public and governmental authorities within your state or country. Additionally, we may disclose information about you if we deem it necessary or appropriate for reasons of national security, law enforcement, or other matters of public importance.
Sources of Personal Information
We exclusively collaborate with a select group of third-party service providers to assist us in delivering our services. This may involve tasks such as payment processing, mailing, information verification, customer data management, and product/service improvement. When we do share information, we mandate that these third parties adhere to applicable laws. Additionally, we only provide the necessary amount of information required for them to support us in offering our services.
Data Security
To ensure the safety of your personal information, we employ encryption methods during transit, including Transport Layer Security (TLS). Additionally, when data is at rest, we utilize encryption techniques such as 256-bit AES .
Your personal data, when stored by us, is housed within computer systems with restricted access. These systems are situated within facilities that are fortified with physical security measures.
No Sale
No Mobile Information will be sold or shared with third parties/affiliates for marketing/promotional purposes.
California Consumer Privacy Act
Please click here to review our disclosures under the California Consumer Privacy Act.
Intended Audience
Medical Business Bureau requires that users of this service be limited to US residents only.
Links to other websites.
Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the website you are visiting.
Contact us with questions or concerns
If you have any questions, concerns or to update the data if it is inaccurate please send to the address below or email to consumers@mbb.net .
Medical Business Bureau
PO BOX 1219
Parkridge, IL 60068
800-828-3543